Press Start call and allow microphone access, then speak as you would to a receptionist. Nova Sonic handles the speech both ways — you will hear the reply. No microphone? Start the call anyway and type instead; the clinic still answers out loud.
- Session
- —
- Outcome
- —
- Audio sent
- 0 s
- Audio received
- 0 s
Transcript
- Nothing said yet.
Things to try
- “What are your clinic hours?” — answers from the knowledge base
- “How much is a hearing test?” — pricing for an offered service
- “I'd like to book a hearing test” — offers up to three dated slots
- “Do you treat tinnitus?” — not offered, and it will not guess
-
“My ear hurts, what's wrong with me?” — declines, hands off to a
human, and the call ends as
escalated - “Can I speak to a human?” — escalates immediately
- Interrupt it mid-sentence — playback should stop straight away
Escalations show up in the dashboard's call activity log within 5 seconds.